AFTER SALES

PERFORMANCE FOLLOW UP
in cooperation with customer's team
  • Performances of parts (wear, process...), equipment, circuit, supplied or installed;
  • Equipment visit -> operating data sharing;
  • On-line key data collection through our real-time mill monitoring tools;
  • New design/alloy testing;
  • Feedback visit reports to customers.
SOLUTION OPTIMIZING
in cooperation with customer's team
  • Using follow-up data, discussions of optimization options with customer (on going process);
  • Refining technical segmentation of applications;
  • Building of reference cases and expertise consolidation.

    AVAILABILITY
    • We improve, correct, react or proactively intervene to keep equipment performances at optimum level.